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Sim activation

lanagadischke
Level 2
I can't receive the code to confirm who I am or my activation to my old number is it possible to receive the code via my email please ...I am now unable to receive calls or messages
1 REPLY 1
Ahra_G
Moderator

Hi @lanagadischke

 

We'd be glad to assist in updating your details. At this point, MFA via SMS is the only option available to be able to log-in to your online account

 

Please PM us with your TPG account details so we can proceed with the request. 

 

Thanks! 

Ahra_G