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My sim is still awaiting service activation. It's been over 48 hours since sending the porting SMS. Why is it taking so long?
Hi @Deaksy ,
Thanks for raising this to us. We'd love to help see the status of the SIM activation to better understand the situation, send us your account details (Customer ID/Mobile number) together with the address on file.
In case you need a reference: How do I private message (PM) in the community
Regards,
@Deaksy wrote:
My sim is still awaiting service activation. It's been over 48 hours since sending the porting SMS. Why is it taking so long?