TPG Community

Lana1 · ‎03-12-2020

Hi,
I tried to activate my sim but I no longer have a prepaid plan with my old service provider and cannot respond to the TPG sms.

Anonymous · ‎03-12-2020

Hi @Lana1 ,

We're sad to know that you're having issues activating the SIM card, please shoot me a private message with your best alternate contact number and preferred time together with your account details (Customer ID/Mobile number) we'll have one of our Mobile Specialists contact you.

For reference: How do I private message (PM) in the community

Regards,

View solution in original post

Anonymous · ‎03-12-2020

Hi @Lana1 ,

We're sad to know that you're having issues activating the SIM card, please shoot me a private message with your best alternate contact number and preferred time together with your account details (Customer ID/Mobile number) we'll have one of our Mobile Specialists contact you.

For reference: How do I private message (PM) in the community

Regards,

TPG Community

Sim activation