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Sim activation

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Level 1c

My sim is still awaiting service activation. It's been over 48 hours since sending the porting SMS. Why is it taking so long?

1 REPLY 1
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Moderator

Hi @Deaksy ,

 

Thanks for raising this to us. We'd love to help see the status of the SIM activation to better understand the situation, send us your account details (Customer ID/Mobile number) together with the address on file.

In case you need a reference: How do I private message (PM) in the community 

 

Regards,

 


@Deaksy wrote:

My sim is still awaiting service activation. It's been over 48 hours since sending the porting SMS. Why is it taking so long?