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Sim activation

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Lana1
Level 2
Hi,
I tried to activate my sim but I no longer have a prepaid plan with my old service provider and cannot respond to the TPG sms.
1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @Lana1 ,

 

We're sad to know that you're having issues activating the SIM card, please shoot me a private message with your best alternate contact number and preferred time together with your account details (Customer ID/Mobile number) we'll have one of our Mobile Specialists contact you.

 

For reference: How do I private message (PM) in the community 

 

Regards,

 

 

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1 REPLY 1
Shane
Moderator

Hi @Lana1 ,

 

We're sad to know that you're having issues activating the SIM card, please shoot me a private message with your best alternate contact number and preferred time together with your account details (Customer ID/Mobile number) we'll have one of our Mobile Specialists contact you.

 

For reference: How do I private message (PM) in the community 

 

Regards,

 

 

View solution in original post