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Hi @chinghuanhsiao,
Welcome to TPG Community! Shoot us a PM with your TPG customer ID or username together with your mobile number so we can check the status of your sim card order.
How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
Regards,
Daisy_Dhen
Hi @chinghuanhsiao,
Please edit your recent post as it contains your account details. Please refrain from posting your personal info in public.
We have processed your application successfully, and provisioning is underway. We'll notify you once your SIM card has been dispatched.
Let me know if you need further assistance.
Regards,
Daisy_Dhen