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Sim card delivery

chinghuanhsiao
Level 2
Hi I have purchased prepaid plan from your company, when will I get my card.
3 REPLIES 3
Daisy_Dhen
Moderator

Hi @chinghuanhsiao

 

Welcome to TPG Community! Shoot us a PM with your TPG customer ID or username together with your mobile number so we can check the status of your sim card order. 

 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

 

Regards, 

Daisy_Dhen

 

chinghuanhsiao
Level 2
Hi Daisy
Daisy_Dhen
Moderator

Hi @chinghuanhsiao

 

Please edit your recent post as it contains your account details. Please refrain from posting your personal info in public. 

 

We have processed your application successfully, and provisioning is underway. We'll notify you once your SIM card has been dispatched.

 

Let me know if you need further assistance. 

 

Regards, 

Daisy_Dhen