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Sim card delivery

Umbreen
Level 2
Hi,
I ordered my sim 5 days ago and still waiting for my order to come. I cannot tract my order as there is no tracking sent via email. How do i know when will my order arrive. Its really frustating.
1 REPLY 1
Angeli
Moderator

Hi @Umbreen

 

The SIM delivery usually takes up to 10 business days from the date it was sent out. If it is beyond the timeframe, we'll need to send you a replacement. Thus, if this happens, send us a private message with your TPG customer ID and contact details for processing. 

 

Thank you!