I applied to transfer my mobile network provider from Vodafone to TPG. On 6th April I got the mail saying my sim is activated and few hours after I lost my Vodafone connection. Since then I have no network on my mobile phone.
How many days it takes for TPG to complete the transfer and provide the service?
If you received a notification that your TPG SIM is activated, then it should start working.
We'd like to look into your account for better understanding of the situation and see what we can do to resolve this as soon as possible.
Shoot me a PM with your TPG username or customer ID number.