Sim doesn't work

[cyberbrus]

Hello, 

I'm currently in Indonesia but my SIM doesn't work maybe because I skip a payment because my debit card used for the automatic payments was hacked and now it's locked. And now I can't receive SMS to login in my account to change payment. How can I make it?

[Ahra_G]

Hi @cyberbrus, 

Let's get all these sorted. Please send in your customer ID or account number via private message so we can check your account. 

Thanks!

Ahra_G