Sim not activated yet

[phoebe95]

I ported out from my old service provider and activated my new TPG SIM card earlier today following the instructions. I still am not able to send/receive text or phone call, and no data. My old SIM card has already stopped working, which I assume means my new TPG SIM card has been activated. Any help would be appreciated

[peter_k · Accepted solution]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter