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Sim not activated yet

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Level 1b
I ported out from my old service provider and activated my new TPG SIM card earlier today following the instructions. I still am not able to send/receive text or phone call, and no data. My old SIM card has already stopped working, which I assume means my new TPG SIM card has been activated. Any help would be appreciated
1 ACCEPTED SOLUTION

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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

View solution in original post