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Sim number change

Level 2
I have ordered a new SIM today. I wanted my same number to use. But I have changed my mind to get a new number. A different one. How can I change it? Can you please tell me
Thank you

Hi @Janaka , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.


To send a PM, please refer to this link: How do I private message (PM) in the community 


If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at or visit their Facebook Page at