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SoS only appears after Sim activation

venetia4
Level 2

I received an email saying the Sim is active but it does not work. I ported my number from another provider and activated the sim on my phone. Not sure if activation has gone through. Appreciate help

1 REPLY 1
BasilDV
Moderator

Hi @venetia4 

 

We'd like to check on the status of the activation and sort things out for you.

 

Please send us a private message with your account details.

 

BasilDV