Sos

[Yu]

Phone showing SOS only. Need this to be fix today before 9pm. Please call +61 478 900 999 for further questions if needed.
I restart my phone many times today and it’s still showingSOS

[Ahra_G]

Hi @Yu, 

We realised that your phone is showing SOS/No signal.

You may try the steps on the following articles in performing basic troubleshooting as it is also similar with your current connection issue:

• What to do - TPG Mobile Data Not Working – Android
• What to do - TPG Mobile Data Not Working – iPhone

In addition, I have since organised a call back to be made on 02 FEB 2021 from our Mobile Support Team for assistance. 

Regards,

Ahra_G