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Stolen Phone

MeCoJa
Level 2

Hi,

 

My Phone was stolen today. I have blocked usasge on the phone itself but how do i block usage on the Sim and get a replacement Sim?? Can I still keep the same number with the replacement sim??

 

Thanks

1 REPLY 1
BasilDV
Moderator

Hi @MeCoJa

 

Thanks for raising this with us and we're sorry to hear what happened with your phone.

We'll raise the request for a replacement SIM with the same number.

 

Please send me a PM with your customer ID number or mobile number to assist you accordingly.

 

How do I private message (PM) in the community

 

BasilDV