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TPG Australia Sim dose not work in China

abbasabouei
Level 2

Dear, I have a TPG Australia Simcard and already activated my rooming through the call before traveling to china.

but As I am in China now the sim doesn't work and there is no network. 

Could you please help me out with it?

1 REPLY 1
Aubrey
Moderator

Hi @abbasabouei, if you have your roaming activated before leaving the country, check out this link on how to connect with our local partner in China. https://community.tpg.com.au/t5/SIM-Only-Plans/TPG-Mobile-International-Roaming-FAQ/m-p/106672#M5108

 

If that doesn't work, send us a private message with your details and we'll look into your account.