TPG mobile

[Thomasemmins]

I have had trouble switching from Telstra to TPG. the first SIM card that I was sent to keep my existing phone number was activated at the start of the week, but I wasn’t getting any signal. Just SOS.

they have sent me out a replacement sim that has arrived today, it has been activated. But doesn’t seem to be my existing/ previous phone number and it now has signal but I cannot make phone calls or send messages!!!

[Anonymous]

Hi @Thomasemmins,

Let us help check the status of the SIM activation and coordinate this with our Mobile Team expedite the process. Could you shoot us a PM with your details.

How to send a PM? 

Regards,

I have had trouble switching from Telstra to TPG. the first SIM card that I was sent to keep my existing phone number was activated at the start of the week, but I wasn’t getting any signal. Just SOS.

they have sent me out a replacement sim that has arrived today, it has been activated. But doesn’t seem to be my existing/ previous phone number and it now has signal but I cannot make phone calls or send messages!!!