TPG Community

Get online support

Top up prepaid while overseas because tpg send confirmation link by sending text but I can’t get the text

sheniwan592
Level 2
 
1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @sheniwan592!

 

Your international roaming must be active for you to receive SMS while overseas. 

 

Let's have your mobile number or customer ID via private message so we can look into your account and help you in adding credits to your prepaid balance.

 

Thanks,

Aubrey