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Topup 10$ done on main balance but my 50gb sim only plan not renewed

kvenkat1818
Level 2

Hi,

 

I done topup for 10$ on main account but my renewal not successful

4 REPLIES 4
Angeli
Moderator

Hi @kvenkat1818

 

Let me please have your TPG account details via private message and I'll conduct a quick assessment. 


How do I private message (PM) in the community

 

Regards, 

Angeli

kvenkat1818
Level 2
Angeli
Moderator

You have reached the Community page for TPG Australian consumers. TPG AU & TPG SG are 2 separate entities, you can send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953/ for further assistance regarding your concern.

TPG Mobile: https://www.tpgmobile.sg 

 

Regards, 

Angeli

 

kvenkat1818
Level 2

thanks