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Unable to activate sim

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Level 1

Hello,

 

Could anyone help to activate my sim? I can't reply back to the text or making a phone call as I run our the credit on my current plan.

I called yesterday but couldn't get through to the 1300993019.

 

Thanks,

 

Victoria

1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Please be sure you have followed our step by step directions in activating your SIM by running through the link i have attatched below. 

 

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-your-TPG-Mobile-SIM-card/m-p/5644#M23...

 

If you are still having further difficulties then please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

Kind regards