Unable to create a Telegram account with TPG SIM

[iamjosiahtan]

Hi,

I am unable to receive SMSs which contains codes to sign up for services. 

Please advice

[Ahra_G]

Hi @iamjosiahtan, 

Welcome to the Community! 

We're sorry to learn that you are having difficulties with the service. Are you able to send your details such as your Customer ID and/or your mobile number via private message so we can check the status of your service and be able to assist you accordingly?

Regards,

Ahra_G

[Ahra_G]

Hi @iamjosiahtan, 

Apologies as I am unable to pull up any record using the information you provided via private message. 

Could you please send the TPG mobile number instead? 

We'll wait for your response. 

Thanks!