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Victoria regional reception

pjp888
Level 2

Hi.

 

Last week I was in the Daylesford area and I couldn't get reception on the network.  I don't recall this issue in the past.  I recall I would get 3G roaming status.

 

is there a network issue in this area?

3 REPLIES 3
Ahra_G
Moderator

Hi @pjp888

 

For Mobile reception issue, we recommend checking out this Community articles: 

 

No Mobile Network Coverage?

 

Otherwise, you may PM us with your Customer ID TPG mobile number in order for our Mobile Team to assist you accordingly.

 

 

Thanks! 

Ahra_G

pjp888
Level 2

Looks like my area of Hepburn doesn't have coverage.  It is a reasonably large residual/commercial area - hopefully on TPG/Vodaphone to-do list to provide coverage shortly.

Anonymous
Not applicable

Hi @pjp888, we are sad to learn that the area do not have coverage.

 

Send us your account details so we can have this case escalated to our Mobile Team for assessment.

 

Regards,

 

 

Looks like my area of Hepburn doesn't have coverage.  It is a reasonably large residual/commercial area - hopefully on TPG/Vodaphone to-do list to provide coverage shortly.