Victoria regional reception

[pjp888]

Hi.

Last week I was in the Daylesford area and I couldn't get reception on the network.  I don't recall this issue in the past.  I recall I would get 3G roaming status.

is there a network issue in this area?

[Ahra_G]

Hi @pjp888, 

For Mobile reception issue, we recommend checking out this Community articles: 

No Mobile Network Coverage?

Otherwise, you may PM us with your Customer ID TPG mobile number in order for our Mobile Team to assist you accordingly.

Thanks! 

Ahra_G

[pjp888]

Looks like my area of Hepburn doesn't have coverage.  It is a reasonably large residual/commercial area - hopefully on TPG/Vodaphone to-do list to provide coverage shortly.

[Shane]

Hi @pjp888, we are sad to learn that the area do not have coverage.

Send us your account details so we can have this case escalated to our Mobile Team for assessment.

Regards,

Looks like my area of Hepburn doesn't have coverage.  It is a reasonably large residual/commercial area - hopefully on TPG/Vodaphone to-do list to provide coverage shortly.