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@drprazi is it possible you've reached the limit or cap of your plan? Have you tried switching the phone off & on on? Have you tried a different handset?
If service is still not working properly, please pm your phone number so we can look into the account.
Cheers,
Joseph D
Hi @drprazi,
I'm glad that it got sorted out.
Should you have any concerns, don't hesitate to visit us again.
Cheers!