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Waiting for service activation for more than 2 days

Level 1a

I authorised the porting of my number from Vodafone to TPG but before activation was successful, you guys asked Vodafone to cancel my service. Now I'm without service and your customer service keeps asking me to wait. It's Thursday now and I'm getting very frustrated with your lousy service. 

1 REPLY 1
Moderator

Hi @kcsee

 

Welcome to the Community!

 

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community?

 

BasilDV