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can not make and receive local call

Level 2

after active the sim card, i can not make and receive any local call. but in/out smg and data are working. 

and there is no any service no. to call or on-line call. 

please check and help to settle this issue as soon as possible. 


Hi @LIUWENJUN , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.


To send a PM, please refer to this link: How do I private message (PM) in the community 


If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at or visit their Facebook Page at