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can not make and receive local call

LIUWENJUN
Level 2

after active the sim card, i can not make and receive any local call. but in/out smg and data are working. 

and there is no any service no. to call or on-line call. 

please check and help to settle this issue as soon as possible. 

1 REPLY 1
Riezl
Moderator

Hi @LIUWENJUN , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/