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can't access voice mail when roaming

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Level 1a

I'm in Java and want to access my voice mail. I have diverted all calls to voice mail as suggested. When I call the tpg number I'm instructed to enter my number and press hash, but nothing happens when I do and then the voice hangs up.

1 REPLY 1
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Moderator

Hi @johnodg,

 

Welcome to TPG Community!

 

For retrieving the Voicemail overseas, you need to dial "+61414121121".

 

Afterward, you need to:

 

  1. Press ‘*’
  2. Enter your mobile number starting with '04'
  3. Press ‘#’
  4. Enter your voicemail security code
  5. Press ‘#’

 

If it's still not working, please let us know.

 

Kind regards,

BasilDV