Hi @Mcrutchfield81,
Welcome to the community!
Thanks for raising this to us, we'd love to help see the status of the mobile service, to better understand the situation please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time we'll have one of our Mobile Specialists contact yuo.
How do I private message (PM) in the community
Regards,
hi, im on a sim only plan with direct debit, my bills are up to date, and i have 38gb remaining on my data service.
i got a txt saying my data is barred, im unable to text or call - please fix.
