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international roaming activated but no signal

eleazarzarbullo
Level 2

i already communicated with TPG, they reloaded credits on my account and they said i just have to wait 24 hours to 48 hours to get y account active, and i constantly communicating with them, they said my roaming is already active but its been more than a week now almost 2 weeks i still dont have a signal. too much hassle, i can not get my transactions especially the codes sent from my bank. im almost broke coz i can not send money..

1 REPLY 1
Angeli
Moderator

Hi @eleazarzarbullo

 

Can you please confirm if your smartphone is connected to the partnered network on the country you're at?