TPG Community

Get online support

international roaming activated but no signal

Level 2

i already communicated with TPG, they reloaded credits on my account and they said i just have to wait 24 hours to 48 hours to get y account active, and i constantly communicating with them, they said my roaming is already active but its been more than a week now almost 2 weeks i still dont have a signal. too much hassle, i can not get my transactions especially the codes sent from my bank. im almost broke coz i can not send money..


Hi @eleazarzarbullo


Can you please confirm if your smartphone is connected to the partnered network on the country you're at?