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phone Networking problem

Eshetie05
Level 2

Hi Dear,

My phone +61452XXXXXX is not working since last week. When I call to somebody in area without wifi connection it would say not network registered. I don't  know why? my data might be overconsumed but why direct calls are not yet functional. 

 

I missed a number of calls and my social/job connections due to this.

Would you please help me? 

 

 

Kind regards,

Eshetie

1 REPLY 1
Ahra_G
Moderator

Hi @Eshetie05

 

You may try the following steps from this article: No Mobile Network Coverage?

 

If the issue persists, send us a private message and we'll check your service. 

 

-Ahra_G