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porting from different provider to tpg sim-no service found

cristina
Level 2

 

on Tuseday I asked TPG to ensure I didn't lose service as I am disabled and live alone. Guess what? I now have no service. I woke up to SOS only.

 

I cannot phone...obviously.  No one answers email.

 

I am stuck.

 

I cannot tell you how vulnerrable it feels to have no contact. It means no food. I have no one to ask tohelp me.

 

This is not a good situation.

1 REPLY 1
adib_rahmang
Community Manager

Hi @cristina,

 

We'll have this sorted for you ASAP. Are you able to send me a private message?