Get online support
We have a new SIM with a ported number. The SIM has been activated. An error message says "phone blocked. Please contact your operator." Previously, it requested a network access code.
Thanks for raising this to our attention.
We tried to search for your account using your community details to no avail.
Please send me a PM with your customer ID or Mobile phone number to assist you accordingly.
How do I private message (PM) in the community