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teresa
Level 2
hi.. 12am they sent me message that tomorrow my tpg will be terminate if i didn't top up now.. it was already midnight.. i was sleeping already..

morning time when i woke up.. i tried to top up.. the top up i recieved but i cannot renew my plan. anymore.. how to reactivate my sim
1 REPLY 1
BasilDV
Moderator

Hi @teresa

 

We'd like to check the account and see what we can do to reactivate it.

 

Shoot me a PM with your customer ID or mobile number.

 

BasilDV