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replacement sim card but wrong number

doubletiger
Level 2

i replace a sim card, but the number is wrong. what is the issue?

1 REPLY 1
Ahra_G
Moderator

Hi @doubletiger

 

We'd like to have a closer look at what happened in this instance. Please PM us with your account number or the mobile number so we can try to locate the account. 

 

Thanks! 

Ahra_G