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replacement sim

steven444
Level 2

i am trying to get a replacement sim, as i dont have  working phone due to no sim i can not recieve a 4 digit code to send i have already verified my identity with privacy team but still  have not recieved replacement sim

1 REPLY 1
Shane
Moderator

Hi @steven444,

 

Let us help chase this with our Mobile Team and see the status of the SIM replacement. Could you shoot us a PM with your details.

 

how to send a PM? 

 

Regards,

 

i am trying to get a replacement sim, as i dont have  working phone due to no sim i can not recieve a 4 digit code to send i have already verified my identity with privacy team but still  have not recieved replacement sim