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sim activation

ccpiotrowski
Level 2
Hi, I have received a sim and followed all instructions and have activated the sim online and had my number ported and have now been waiting for the new sim to start working for 2 days but nothings happened. I can't send or receive calls/texts and I have no data. I desperately need my phone to be working asap. how do I fix it.
1 REPLY 1
BasilDV
Moderator

Hi @ccpiotrowski 

 

Welcome to the Community!

 

We'd like to look into your account for better understanding of the situation.

Please send me a PM with your TPG username or customer ID number.

 

How do I private message (PM) in the community?

 

BasilDV