Hi @6350390 ,
Welcome to the community!
Thanks for raising this to us. I would love to help and raise this to our Mobile Specialists Team and have them contact you, please confirm your best contact number and preferred time also include your account details (Customer ID/Mobile Phone).
How do I private message (PM) in the community
Regards,
@6350390 wrote:
I am paying via direct debit for my mobile phone plan for the past few years. Never had a problem. All of a suddent today my mobile phone couldn't make phone calls or call outs.
Called TPG customer service. It's a bit of waste of time becasue the lady couldn't help me and transferred me to a specialist team but I was just listening to the music and phone never got answered.
What should I do?
