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An error occurred while sending mail. The mail server responded: 535 5.7.8 [TPG-A02] Authentication denied

sueshaun
Level 2

Hi I have been getting this messageregularly "An error occurred while sending mail. The mail server responded: 535 5.7.8 [TPG-A02] Authentication denied" .

I change the password.

I change the outgoing mail to 465

I change the incomming mail 995

I check the sever requires verification

etc. etc. etc.

I works for a few days and fails again.

HELP

1 REPLY 1
Shane
Moderator

Hey, sueshaun. Since you have performed all the necessary troubleshooting you may raise this directly to postmaster to get real-time update.

Send an email to postmaster@tpg.com.au

Let us know how it will go.