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CUSTOMER Service with TPG - Non-existent

sgmc1009
Level 2

I find that the TPG mobile support is non-existent, yet when I ring sales I get an answer almost immediately. You will need more sales staff to try to build customers for those of us who are deserting TPG the unsupported mobile  company.

 

Not a fan here.

 

 

1 REPLY 1
Anonymous
Not applicable

Thanks for your feedback, @sgmc1009 .

 

I agree our Contact Centre is currently receiving a high volume of calls at the moment, I am still waiting for your response with your account details and contact number.

 

Please see my initial response to your post located here

 

Regards,

 


@sgmc1009 wrote:

I find that the TPG mobile support is non-existent, yet when I ring sales I get an answer almost immediately. You will need more sales staff to try to build customers for those of us who are deserting TPG the unsupported mobile  company.

 

Not a fan here.