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Can't download emails using outlook

Level 2
Level 2

I am having issues with downloading emails through outlook on my computer. Keep getting the error - Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 535 5.7.8 [TPG-A02] Authentication denied. User is banned from using SMTP AUTH due to previous abuse.

I changed the password in my account settings and did a full scan on my computer but still doesn't work. I can get the emails on my phone and home computer. What else can I try?

Level 11


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