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Can’t send emails due to outgoing settings

Antonio1
Level 2
This has recently happened where I’m now unable to send emails from my iPhone . It’s happened before and now randomly again. It’s incredibly frustrating
10 REPLIES 10
david64
Level 13

Hi @Antonio1 . Problem is with email app on iPhone?

When you try to send email, are there any error codes or text?

Antonio1
Level 2
Yes it can’t connect with outgoing server and failed
Mail.tpg.com.au
david64
Level 13

@Antonio1 . What is the port number and security setting for the outgoing connection?

Are you able to send emails from Post Office (webmail)?

Antonio1
Level 2
Server port outgoing is 25 on the phone. Yes I can go to post office and send emails through there but not on phone. Sits in outbox and won’t sent
david64
Level 13

@Antonio1 . Try changing the outgoing port number to 587. If that works, you can change security to STARTTLS.

Antonio1
Level 2
How do I change security to STARTTLS
Antonio1
Level 2
Port 587 doesn’t work
Antonio1
Level 2
Finally played around with it and now working
Antonio1
Level 2
Still again problems as now sits on out box and stats the server has rejected receipients address