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Cancellation of NBN

Level 2

Hi, 

 

I have been for days trying to chat to someone about cancellation of my service! it keeps saying 'busy speaking with other members' i have tried all hours for the past couple of days also emailed and no response or reciept to advise received confirmation. 

 

I request for cancellation of NBN ASAP as i am moving home. Also i am not in contract and now there is no internet connection. I have seen some of the community members have the same issue as of today.  Can someone at least respond if the TPG staff are working from home? There is a lot of us wokring from home also and would like at least a response  or someone to speak to so we know what to do. 

 

I have no idea where else to cancel as its not showing me so please take this as notice i am cancelling my services effective immediately. 

 

Thanks,