Chat Support Broken

[JaeAndSteph]

I’ve spent three days checking hourly trying to connect to chat support to organise moving home. I keep being told that they are busy and to try again later. I need to organise this ASAP.

[BryanR]

Hi@ JaeAndSteph,

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

So I can help you out.

To learn how to send a private message, click here.  

Thanks

Bryan

[BryanR]

Hi,

If you can PM me your CID and a mobile contact number, in the meantime:

Here is a link that can guide you through the relocation process.

https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/td-p/17838

Regards

Bryan