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Chat Support Broken

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Level 1c
I’ve spent three days checking hourly trying to connect to chat support to organise moving home. I keep being told that they are busy and to try again later. I need to organise this ASAP.
2 REPLIES 2
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Moderator

Hi@ JaeAndSteph,

 

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

So I can help you out.

 

To learn how to send a private message, click here.  

 

Thanks

Bryan

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Moderator

Hi,

If you can PM me your CID and a mobile contact number, in the meantime:

 

Here is a link that can guide you through the relocation process.
 
 
Regards
 
Bryan