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Constant mobile call dropouts in Eight Mile Plains QLD

mickym73
Level 2
Mobile calls constantly dropping out in Eight Mile Plains QLD 4113. My brother lives 150m from me and he has the same issue with TPG but a different brand phone. Generally 3 to 8 disconnects per call starting from 1 minute call time. Very frustrating. I have 4 out of 5 bars reception. Rebooting phone makes no difference. Worse during peak times. I have had 5+ hour calls in the middle of the night with no disconnects. Problem isn't as bad outside of Eight Mile Plains.
2 REPLIES 2
Dann
Moderator

Hi,

 

Welcome to the Community!

 

Here's a guide on our community page that can be of help to you.

Troubleshooting issues with your TPG Mobile Service 

 

Please let us know if we can assist you further.

 

Regards,

Dann

BasilDV
Moderator

Hi @mickym73

 

Welcome to the Community!

 

We've created an article that may help you improve your service.

 

If you are still experiencing issues after performing the given troubleshooting, please send me a PM with your customer ID or mobile number to assist you accordingly.

 

BasilDV