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Deleted emails

gh8888
Level 2

Hello,

Is it possible to recover deleted emails that aren't in the deleted email folder? I accidently deleted all my emails, thinking I was deleted  them only from my work computer but it seems to have deleted them from all my servers.

1 REPLY 1
Shane
Moderator

Hi @gh8888 ,

 

Welcome to the community!

 

If you are referring to the E-mail address linked to your TPG account or the TPG email, please note that it is under POP3 email protocol.

 

For POP3 email accounts, it is by default that emails will be deleted after 45 days. The only way you can retain the emails is to use an email client and download all those email to your device.

 

You may direct your email concern to our postmaster by sending them email to postmaster@tpg.com.au.

 

Let us know should you require further assistance.

 


@gh8888 wrote:

Hello,

Is it possible to recover deleted emails that aren't in the deleted email folder? I accidently deleted all my emails, thinking I was deleted  them only from my work computer but it seems to have deleted them from all my servers.