TPG Community

Ask, answer and talk about our products

Email

Highlighted
Level 1a

Hello.

For some reason I am unable to check if I have email either through my email software or the tpg post office.

How can this be?

1 REPLY 1
Moderator

Hi @lhthomas 

 

Our sincerest apologies for the inconvenience.

 

The outage was caused by a failure affecting the storage system, through which the email systems operate. The failure has meant that customers have had difficulties using the email systems during the period of outage. Our network Engineers are actively working to resolve the issue at the earliest.

 

We've posted an update here in the community. You may refer to [Update] TPG Email Outage.

 

Further updates will be posted on our service status page and here in the community.

 

Thank you for your patience.

BasilDV