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Help Please! I need to change a password on a slave email account.

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Level 1c

I have asked already in the accounts and billing board with no response. My wifes email is a slave on my account and we need to change her password as it has been hacked.

Please someone help.

3 REPLIES 3
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Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 1c

Hi Peter,

I sent my details through to you a few days ago but have not had a response!!!

Please help as we need to change the password ASAP.

Regards 2trose

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Moderator

Hi 2trose,

Thanks for your message, I have gone back through my messages until 20/4/2020 both private and community and do not have your message, for verification purposes can you please forward it to me again.

Regards

PeterW