Home Phone Prepayment Outside Included Value??

[emariolakis]

Hi,

I have the same question as the last customer below

We've got a new invoice for $10.17 for "Home Phone Prepayment Outside Included Value". Could you please explain what that's about?

the sale rep did not mention this at any point.

[JayeshP9]

Hi emariolakis,
I have checked your detail before, too make free call you need add voice add-on. You can check your call history via my accoount as well.
https://www.tpg.com.au/myaccount
You need your Username and password to access your account
Once you login then you can find NBN Home Phone Services > NBN Home Phone Usage >View NBN Home Phone Service Account > NBN Home Phone Usage

https://community.tpg.com.au/t5/Accounts-and-Billing/You-have-used-50-of-your-Home-Phone-Prepayment-...
Regards
JayeshP9.